Elite Virtual Assistant

Elite Virtual Assistant is the missing part to your puzzle

SERVICES, Packages & rates

Choose from a wide variety of tasks and services.

All services are available in English or French

General Administrative Support

Administrative assistance - Word processing & data entry - Preparation of business documents, forms &

questionnaires - Email & contact management - Invoice & order processing - Calendar & appointment

management - Confirmation calls - PowerPoint presentations & Excel spreadsheet development - File

& record organization & management - Reporting - Development & updating of standard operating

procedures, guides & manuals - Database building & maintenance - Job posting & resume collection.

Purchasing, Procurement& Sourcing

Sourcing your business needs - Purchase order creation & control - Order processing 

Cost control -Contract negotiations

Fleet Management

Vehicle fleet management -Cell phone fleet management

Travel & Event Planning

Travel research & itinerary planning - Travel & accommodations bookings

Business or personal travel - Event planning & registration

Special Projects

Special project management

Tell me about your special project, I am ready to help you.

Customer Service

Customer email support - Client contact/management - Newsletters & mail-out campaigns 

Design of marketing materials -Customer appreciation management (Thank you notes, Holiday card, Gifts)

Personal Assistant

Lifestyle management & concierge services - Travel & accommodation arrangements

Booking appointments and reservations - Registrations

Website Design & Image Editing

Website building on SquareSpace, GoDaddy, Host Papa etc.

Image and photo editing

Translations

Translations: English & French

Editing, Proofreading

All rates stated are for ENGLISH or FRENCH services.

A $2.00 per hour surcharge will be applied to bilingual services.

confidentiality

All information collected from you is kept strictly private and confidential. I will not directly or indirectly disclose your confidential information with any other party.  I will not release your confidential or proprietary information to any third party unless you provide prior written permission to do so on your behalf.

Upon completion of our contract, I will return to you any property, documents, records, or confidential information that was obtained for work assignment purposes.  I will ensure that the disposal of electronic and hard-copy records is handled in a confidential and secure manner.

Coralie Seys

Owner

1. BILLING & PAYMENTS

- Clients will be provided with a detailed invoice for all services rendered.
- 5% GST will be added to the invoice.
- Clients will be billed for approved out-of-pocket expenses.
- Payments can be made with Interac E-transfer or Credit card.
- Late payments will be subject to a penalty of 3% per month on balance owing.

2. HOURLY WORK

- A one-hour minimum fee is charged on all jobs.
- Hourly rates are billed in 15-minute increments after the first hour.
- Rush services are subject to a $5.00/hour surcharge.
- Evening and/or weekend services are subject to a $5.00/hour surcharge.

3. MONTHLY PACKAGES

- The client will prepay the package amount on the last day of the month for the upcoming month.                                    - The discounted package rate will start once payment is made and expire at month-end.                                                  - Unused monthly hours are non-refundable but can be carried forward for one month only.                                              - Regular hourly rate of $39.00 per hour applies after the package hours are used.                                                           - - Prepaid hours apply only to regular business hours and cannot be used for rush work.